ADMINISTRATIVE CLERK PRODUCTION: ORGANISATIONAL DESIGN AND SERVICE EXCELLENCE

Job Overview

An entry-level Administrative Clerk Production position is available at the Head Office in East London within Organisational Design and Service Excellence (Reference: DHS10/09/2026). The role offers a salary of R237 453 per annum (Level 05). Candidates must possess a National Senior Certificate (NQF level 4) with no experience required, alongside knowledge of office administration, record management, and computer literacy. Responsibilities include providing clerical and secretariat support, maintaining filing systems, capturing structural information, and handling stakeholder enquiries.

Requirements & Qualifications

• National Senior Certificate, NQF level 4
• No experience required
• Knowledge of office administration procedures and record management
• Knowledge of confidentiality and handling of official information
• Good communication skills (written and verbal)
• Computer literate
• Ability to work in a team and with collaborations
• Attention to detail
• Time management
• Customer care

Key Duties & Responsibilities

• Provide clerical support to the unit by drafting routine memoranda, letters, submissions, and administrative reports.
• Maintain registers, filing systems, and administrative records for the unit.
• Photocopy, scan, print, and distribute documents as required.
• Follow up on outstanding documents and provide feedback to the supervisor.
• Render records and information management support services, opening, updating, and maintaining physical and electronic files.
• Capture and update information relating to structures, job descriptions, job evaluation, and service excellence activities.
• Maintain databases, spreadsheets, and tracking tools for the unit.
• Ensure safekeeping and confidentiality of official records and retrieve information for officials when required.
• Provide logistical and secretariat support, including arranging meetings, venues, attendance registers, agendas, and meeting packs.
• Record minutes, decisions, and action items during meetings and follow up on action items.
• Render support with the coordination of workshops, awareness sessions, and stakeholder engagements.
• Provide general office, procurement, and stakeholder support, including requisitions, stationery requests, and basic procurement administration.
• Receive and direct enquiries from internal and external stakeholders, maintain office equipment usage records, and report faults.

Enquiries & Contact