DEPUTY DIRECTOR: PERFORMANCE IMPROVEMENT, BUSINESS PROCESSES AND GOVERNANCE COMPLIANCE

Job Overview

A permanent position for a Deputy Director: Performance Improvement, Business Processes and Governance Compliance is available in Pretoria, Hatfield, with an all-inclusive remuneration package of R932 292 per annum (Level 11). Candidates must possess an NQF level 7 qualification in Risk Management, Governance and Compliance, Operational Management, or Quality Management, along with at least three years of middle management experience and a Business Process Management training certificate. Responsibilities include coordinating governance frameworks, managing standard operating procedures, driving operational effectiveness, and supporting compliance committees.

Requirements & Qualifications

• An appropriate NQF level 7 qualification / Degree in Risk Management / Governance and Compliance / Operational Management / Quality Management or relevant equivalent qualification as recognised by SAQA
• A minimum of three (3) years' experience at Assistant Director/Middle Management level in a Governance and Compliance environment
• Training certificate in Business Process Management or related training
• Knowledge of Job knowledge, Quality of Work, Initiative, Planning and Execution, Communication, Teamwork, Reliability, Service Delivery Innovation, Governance and Compliance, Policy Coordination, Business Process Analysis and Mapping, Quality Management/Assurance, Stakeholder Engagement, Benchmarking, and Research

Key Duties & Responsibilities

• Coordinate, facilitate and monitor the delivery of governance frameworks and performance improvement initiatives
• Facilitate the review and implementation of governance frameworks and assess the governance structure to embed sound governance in the Department
• Establish and coordinate governance and compliance committee (GCC) activities and provide operational and secretariat services to the committee
• Coordinate processes and advise functional areas on developing and maintaining policies, Business Processes, and Standard Operating Procedures (SOPs) in line with approved guidelines and a risk-based approach
• Maintain a comprehensive, up-to-date database of policy, SOP, and business process blueprints and registers to ensure consistency, accuracy, accessibility, and compliance monitoring
• Identify and advise on processes that could be reengineered, in collaboration with business units and IT, to improve operational effectiveness
• Facilitate the establishment of quality standards for programme delivery to ensure outcomes meet defined standards
• Manage the development of governance terms of reference and charters and monitor their effective rollout and adoption across the Department
• Assist in interfacing with oversight structures through effective processing of their recommendations
• Assist with enterprise project management administrative activities where required
• Contribute to key result areas such as project management, managing financial resources, driving change and operational excellence, and managing compliance

Enquiries & Contact