SENIOR QUALITY MANAGEMENT OFFICER

Job Overview

Central Johannesburg TVET College is hiring a Senior Quality Management Officer (Reference: SQM/7/2026) at Central Office, Johannesburg. Responsibilities include coordinating quality-assurance activities, conducting compliance assessments, managing improvement plans, and preparing for DHET, Umalusi, and QCTO reviews. Applicants require an NQF Level 6 qualification in Quality Management, Education, or a related field, alongside 3 to 5 years of relevant experience. Applications must be submitted online via the Z83 platform.

Requirements & Qualifications

• Grade 12/Senior Certificate.
• An appropriate National Diploma/Degree at NQF Level 6 or higher in Quality Management, Education, Monitoring and Evaluation, Public Management, Business Management or a relevant field.
• Three to five years' relevant experience in quality assurance, quality management, monitoring and evaluation, compliance monitoring or a related field.
• Relevant experience in the TVET, education and training or public-sector environment will be an advantage.
• Knowledge and understanding of the TVET College environment and DHET requirements.
• Knowledge of quality-assurance principles, quality-management systems and continuous quality improvement.
• Knowledge of monitoring, evaluation, compliance monitoring and institutional performance reporting.
• Good analytical, research and report-writing skills.
• Good verbal and written communication skills.
• Computer literacy, particularly MS Word, Excel and PowerPoint.
• Good planning, organising, coordination and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel between college campuses when required.
• A valid driver's licence will be an advantage.

Key Duties & Responsibilities

• Coordinate and implement quality-assurance and quality-management activities across the College.
• Conduct quality monitoring, reviews and compliance assessments at campuses and College departments.
• Assist in developing, implementing and monitoring the College Quality Management Plan.
• Monitor compliance with approved College policies, procedures, standards and quality requirements.
• Collect, verify, analyse and maintain quality-assurance information and evidence.
• Identify quality gaps and assist in developing corrective and quality-improvement plans.
• Monitor the implementation of quality-improvement actions and recommendations.
• Assist the College in preparing for DHET, Umalusi, QCTO and other relevant quality-assurance reviews and monitoring processes, where applicable.
• Coordinate and maintain quality-assurance evidence and documentation.
• Conduct campus monitoring visits and quality reviews.
• Compile quality-assurance reports, findings and recommendations for management and relevant committees.
• Develop and maintain quality-assurance tools, templates, checklists, registers and databases.
• Assist with the development and review of quality-assurance policies, procedures and guidelines.
• Facilitate quality-awareness sessions and provide technical support to staff.
• Analyse quality and performance information and identify areas requiring improvement.
• Monitor stakeholder/student feedback and support appropriate quality-improvement interventions.
• Liaise with internal and external stakeholders on quality assurance matters.
• Promote a culture of continuous quality improvement throughout the College.
• Perform any other related duties assigned by the supervisor.

Enquiries & Contact