INDEPENDENT CORRECTIONAL CENTRE VISITOR

Job Overview

An Independent Correctional Centre Visitor (ICCV) position is available at the Somerset East Correctional Centre on a 36-month contract. Key duties include conducting site visits, interviewing inmates and DCS officials, managing complaints on a database, opening case files, and submitting monthly reports. Requirements include a Grade 12 certificate, computer literacy, community organization nomination, and good communication skills. Applications can be submitted online via Google Forms or hand-delivered to the East London Magistrates Court.

Requirements & Qualifications

• Applicants must be in possession of a Grade 12/Senior Certificate.
• Computer literate and accurate.
• A recommendation of nomination as an ICCV by a community organization (not older than six months).
• Ability to work independently and as a team.
• Public spirited and sound knowledge of the Batho Pele principles.
• Assertiveness and ability to work under pressure.
• Ability to communicate verbally and in writing.
• Driver's licence will be an added advantage.
• Preference will be given to qualifying applications received from individuals residing in communities in the vicinity of Somerset East Correctional Centre.

Key Duties & Responsibilities

• Conducting site visits and reporting on urgent matters.
• Conduct regular interviews and consultations with inmates and DCS officials regarding complaints and mandatory matters.
• Receiving and capturing all complaints/requests on the database.
• Opening and maintenance of case files.
• Make follow-ups on outstanding complaints.
• Submission of monthly reports.
• Provide statistical analysis of all complaints received.
• Attend to enquiries.
• Carry out all reasonable instructions by the supervisor or Regional Manager.

Enquiries & Contact