EMPLOYEE RELATION OFFICER

Job Overview

An Employee Relation Officer position is available at Head Office under reference REFS/056593 with a salary of R338 106 per annum (Level 07). The successful candidate will coordinate employee relations training, manage disciplinary processes and grievances, interpret policies, and support dispute resolution. Requirements include a Grade 12 certificate, a relevant NQF level 6/7 qualification in Labour Relations, Human Resources, or Law, 1-2 years of employee relations experience, and a valid driver's license. Applications can be submitted online or via email.

Requirements & Qualifications

• Grade 12 Certificate
• National Diploma / Degree (NQF level 6/7) in Labour Relations / Human Resources Management / Labour Law / LLB / Employee Relations or relevant qualification as recognised by SAQA
• A minimum of 1 - 2 years’ experience in Employee Relations environment
• Valid driver’s license
• Problem solving skills
• Negotiation skills
• Decision making skills
• Interpretation of policies
• Self-motivation
• Verbal communication skills
• Written communication skills
• Interpersonal skills
• Customer service
• Computer literacy

Key Duties & Responsibilities

• Render and coordination of employee relations training and capacity building interventions
• Report analysis of the impact of employee relations processes and policies in the Department
• Monitor and provide employee relations advice and technical support to line unit
• Monitor and coordinate case management system and generate reports
• Answer and refer complex and sensitive labour relations policy interpretation and employee relation issues
• Provide support role to all employee relations issues
• Conduct research and benchmarking initiatives for best practices and employee relations practices
• Provide support on the correct interpretation and implementation of Departmental policies and PSCBC Resolutions in Labour Relations
• Provide support on the management of disciplinary processes
• Analyse trends of misconduct activities and advise appropriate intervention
• Provide customer service to employees in respect of grievances and poor performance management
• Coordinate and facilitate the resolution of grievances
• Render investigations on misconduct and initiate for the employer
• Monitor and promote high standards of Professional ethics and Code of Conduct in the Department
• Provide support for labour relations procedures according to the Labour Relations Act
• Coordinate and administer grievances, disciplinary hearings, and labour relations circulars
• Assist in the development of departmental strategies and systems relating to dispute resolution mechanisms
• Monitor and evaluate implementation and compliance with collective agreements, policies, and legislations
• Support the Department in conciliation and arbitration proceedings
• Participate in negotiations and discussions with unions and other employee representatives
• Render the implementation of collective agreements to ensure compliance

Enquiries & Contact