DEPUTY DIRECTOR: ORGANISATIONAL DEVELOPMENT, CHANGE MANAGEMENT AND SERVICE DELIVERY IMPROVEMENT

Job Overview

The Northern Cape Provincial Government invites applications for a Deputy Director: Organisational Development, Change Management and Service Delivery Improvement position in Kimberley (Ref: ODP/OD&PI/2026). The successful candidate will manage organisational design reviews, efficiency investigations, service delivery frameworks, and job evaluations. Requirements include a relevant NQF Level 7 degree, NSG Job Evaluation Certificate, 10 years of experience in organisational development with 3-5 years at a junior managerial level, and a valid driver's licence. Applications must be emailed to ddodchm2026@ncotp.gov.za.

Requirements & Qualifications

• Bachelor's Degree (NQF Level 7) in Organisational Design/ Development, Organisation and Work Study, Human Resource Management, Industrial and Organisational Psychology, Public Administration or related area with an OD focus.
• NSG Job Evaluation Certificate (Analyst and Panel Member).
• Additional qualification (Certificate) in Management Services or Organisational Design if the degree is not in Organisational Design/ Development.
• Ten (10) years’ proven experience in the organisational development/ design field.
• At least three (3) to five (5) years at junior managerial (Assistant Director level) with supervisory experience.
• A valid driver’s licence.
• Key competencies include Strategic Capability and Leadership, Programme and Project Management, Financial Management, Change Management, Service Delivery Innovation, Client Orientation and Customer Focus, Communication, Digitisation, Decision-making, Planning and Organising, People Management and Empowerment, Organisational Development and Design, Work Study and Workload Modelling, Service Delivery Model Development, Business Process Re-engineering, Organisational Governance, Institutional Performance Improvement, Job Evaluation and Quality Assurance, Data Analysis, SOP Development and Process Improvement, Monitoring and Evaluation, and Computer literacy (MS Word, MS Excel, MS PowerPoint, Visio/Aris/Bizagi/alternative).

Key Duties & Responsibilities

• Manage and co-ordinate departmental organisational design reviews, development and maintenance, efficiency enhancement/ work-study investigations, and the Organisational Functionality Assessment (OFA) interventions within the Department.
• Manage and coordinate investigations related to efficiency enhancement and process improvement within the Department.
• Implement and maintain service delivery frameworks within the Department.
• Manage, coordinate and facilitate the development and quality assurance of the Department’s job descriptions and execute job evaluation.
• Provide operational leadership in the management, coordination, monitoring and evaluation of human resources and activities within the unit.

Enquiries & Contact