ASSISTANT DIRECTOR: DESKTOP SUPPORT

Job Overview

An Assistant Director: Desktop Support position is available in Kimberley with a salary of R487 197 per annum. Candidates must possess a National Diploma in IT or Computer Science, three years of supervisory experience in ICT support, and expertise in Microsoft Systems and Active Directory. Responsibilities include managing ICT infrastructure, supervising the IT support team, ensuring network connectivity and security compliance, and maintaining IT asset registers. Applications must be emailed to adds@ncotp.gov.za.

Requirements & Qualifications

• National Diploma (NQF level 6) in Information Technology/Computer Science-related qualification
• Three (3) years’ proven experience at supervisory level in Information Communication Technology support
• Specialist training with desktop and network support
• Experience in Microsoft Systems and Server administration including Active Directory Users and Computers, Group Policy Management, Desktop Virtualisation Administration, and associated software
• Good computer skills (including Excel, Word, PowerPoint and Outlook)
• A valid driver’s licence
• Good interpersonal skills and communication skills (verbal and written)
• Good administration, presentation and reporting skills
• Leadership and management skills
• Ability to maintain a high level of confidentiality

Key Duties & Responsibilities

• Assisting in planning of ICT desktop support for the Department
• Ensuring data integrity and computer maintenance
• Configure computer hardware and software
• Configure network devices and email accounts for all users in the Department
• IT equipment maintenance and disposal by following prescribed procedures
• Assist with specification of ICT equipment
• Attend relevant meetings and development opportunities
• Develop, implement, and monitor related risks, IT-related policies and procedures
• Supervising the ICT Infrastructure team, providing direction and developing staff
• Managing and monitoring ICT tools of trade across Health Institutions and Districts
• Oversees ICT project implementation, application support (e.g., HIS, PACS), and ensures compliance with IT security standards
• Provides supervision and technical guidance to IT Support Technicians, manages service desk escalations, and ensures SLA adherence
• Supports interactive technologies in Hospitals and maintains IT asset registers

Enquiries & Contact