ADMINISTRATION CLERK: SUPPORT (NEUROLOGY)

Job Overview

Tygerberg Hospital in Parow Valley is hiring an Administration Clerk for Neurology support at a salary of R237 453 per annum. Responsibilities include managing patient clinic bookings via Vula, handling correspondence, maintaining records and filing systems, and data capturing on the Res-Q database. Requirements include a Senior Certificate, hospital administration experience, computer literacy, and familiarity with medical information systems.

Requirements & Qualifications

• Minimum educational qualification: Senior Certificate (or equivalent).
• Appropriate administrative experience in a hospital/medical environment.
• Computer literacy (MS Office suite i.e. Word, Excel and Outlook).
• Excellent typing and organization skills.
• Familiarity with PGWC information systems (IS), such as ECCR and ECM Opentext.
• Familiarity with the Vula referral system.
• Knowledge of testing modalities used in the Neurology environment (nerve conduction studies, EMG, EEG, evoked potentials, lumbar puncture).
• Ability to work independently.
• Ability to execute duties accurately and thoroughly.
• Good interpersonal skills and ability to work under pressure and in a team.
• High ability to communicate effectively (verbally and written).

Key Duties & Responsibilities

• Provide administrative support to the HOD and Neurology team.
• Manage new patient clinic bookings, test bookings and Botulinum Toxin Clinic scheduling using the Vula platform and a central diary.
• Liaise with the Neurology OPD clerk regarding new patient bookings.
• Filing, forwarding and uploading to IS of all reports issued within the division.
• Receive and assist patients attending A8 Laboratory for appointments or queries.
• Receive and register all incoming correspondence/queries (by hand delivery, email or telephone), handle accordingly or delegate to the appropriate team member.
• Ensure effective and efficient administrative support and office management.
• Execute general administrative duties including submission of call rosters and leave forms to PGWC-HR, ordering of office consumables and equipment and asset management.
• Ensure effective records management and maintenance of filing systems.
• Liaise with provincial departments and all other stakeholders.
• Maintain stroke unit data capturing on the Res-Q database, ensuring timely and accurate entry of stroke patient records and submission of related reports.

Enquiries & Contact