ADMINISTRATION CLERK PRODUCTION (RECEPTIONIST)

Job Overview

The Pongola-Umzimkhulu Catchment Management Agency is hiring an Administration Clerk Production (Receptionist) based in Durban (Reference: PUCMA 44, Salary: R237 453 per annum, Level 05). Responsibilities include providing administrative support, operating the switchboard, managing access cards, handling incoming mail and invoices, and maintaining reception areas. Requirements include a Grade 12 certificate, computer literacy, switchboard operation skills, strong communication, and telephone etiquette.

Requirements & Qualifications

• A Senior/Grade 12 certificate
• Receptionist, front line/Office Admin short courses /certificate will serve as an added advantage
• Good written and verbal communication skills
• Ability to learn the Agency service delivery components
• Must be able to operate a switchboard
• Must be computer literate with typing skills
• Must be able to organize and prioritise work and have telephone etiquette
• Ability to take initiative and work independently

Key Duties & Responsibilities

• Provide administrative support to Corporate Services
• Compile VA2 of the section
• Record all incoming mail and invoices from Stakeholders
• Prepare and compile submissions as per the request
• Issuing of access cards to staff and visitors
• Order access cards and keep registers
• Operate the switchboard by answering incoming and making outgoing calls
• Ensure that customers are referred to promptly and correctly
• Take messages and administer the correct distribution thereof
• Supply basic information to customers regarding the Agency services
• Keep the reception area clean and tidy at all times
• Receive visitors
• Update internal telephone directory and keep a database of received documents
• Responsible for reporting faults on the telephone system to the service provider
• Utilize the telephone management system to monitor telephone costs, including printing reports and verifying information, keeping and completing registers pertaining to the telephone system

Enquiries & Contact