ADMINISTRATION CLERK: (ADMISSIONS: FEES) (PATIENT ADMINISTRATION OUTPATIENTS) (X2 POSTS) Chief Directorate: Metro Health Services

Job Overview

Groote Schuur Hospital in Observatory is hiring two Administration Clerks for the Patient Administration Outpatients department. The role focuses on fee collection, auditing outpatient accounts, ICD 10 coding, and managing patient folders. Candidates must hold a Senior Certificate with Mathematics or Accountancy, possess experience in a fees-related environment, and demonstrate knowledge of UPFS, PFMA, and Hospital Fees Memorandum Chapter 18. Proficiency in MS Office and strong interpersonal skills are required. Shortlisted candidates may undergo a practical test.

Requirements & Qualifications

• Senior Certificate (or equivalent) with Mathematics and/or Accountancy as a passed subject
• Alternatively, Senior Certificate with relevant experience/competencies focusing on the post's Key Performance Areas
• Appropriate experience in a fees-related environment
• Strong sense of confidentiality
• Knowledge of Hospital Fees Memorandum Chapter 18
• Knowledge of UPFS, HIS (Clinicom), Finance Instructions, PFMA, and Treasury Instructions
• Computer literacy in MS Word, Excel, and Outlook
• Good verbal and written communication skills
• Good interpersonal abilities

Key Duties & Responsibilities

• Perform patient administration duties
• Audit outpatient accounts
• Provide relief for reception services
• Request, prepare, and follow up on missing patient folders
• Capture ICD 10 coding and procedure codes for accounts
• File clinical notes
• Request medical notes when necessary
• Submit medical aid accounts to Case Managers
• Collect revenue on outstanding hospital fee accounts in line with policy

Enquiries & Contact