SENIOR ADMINISTRATIVE OFFICER

Job Overview

The Pongola-Umzimkhulu Catchment Management Agency is hiring a Senior Administrative Officer for the Water Use Authorisation and Registration division based in Durban. Responsibilities include processing Water Use Licence Applications, providing secretariat support to the Licence Assessment Advisory Committee, managing registers, and supervising staff. Applicants must hold an NQF level 6 National Diploma in Public Management or Public Administration, have three years of relevant administrative and regulatory experience, possess a valid unexpired driver's licence, and demonstrate strong communication, client orientation, and report-writing skills.

Requirements & Qualifications

• An NQF level 6 qualification (National Diploma) in Public Management or Public Administration.
• Three (3) years working experience in an administration and regulatory environment.
• The disclosure of a valid unexpired driver’s licence.
• Experience in maintaining registers and databases.
• Experience in report writing and drafting of submissions.
• Knowledge and understanding of administrative procedures.
• People and Diversity Management skills.
• Excellent client orientation and customer focus.
• Good communication skills.
• Good accountability and ethical conduct.

Key Duties & Responsibilities

• Process Water Use Licence Applications, including advising applicants on statutory and procedural requirements.
• Collate documentation for review purposes and prepare applications for preliminary and final review by the Water Use Licence Assessment Advisory Committee.
• Set up and notify site inspections, and prepare and submit applications to the National Office.
• Draft and prepare licences for the Regional Director, alongside related correspondence and schedule updates.
• Maintain registers and databases, and conduct photocopying and filing.
• Conduct administrative duties related to Stream Flow Reduction Activity Licence Applications, including site inspections, copy permits, change of land ownership processing, and reporting unlawful plantings.
• Provide administrative and secretariat support to the Licence Assessment Advisory Committee, including managing diaries, coordinating meeting dates, preparing agendas, proofreading documents, and compiling minutes.
• Ensure follow-up actions on drafted letters and recommendations, and provide feedback and telephonic assistance to applicants.
• Handle general enquiries, invoice, and statement enquiries.
• Supervise staff.

Enquiries & Contact