SENIOR ADMIN OFFICER: S/DIR: ECD CENTRES - CONDITIONAL GRANT (SUPPORT SYSTEMS E-CARES)

Job Overview

A 3-year contract Senior Administrative Officer position is available at Head Office, Mbombela, focusing on ECD Centres Support Systems (eCares) under a conditional grant. Responsibilities include providing first-line support, technical assistance, data management, and training facilitation to district officials and ECD centres. Candidates must hold a relevant post-school qualification in Information Systems, Education, Data Analysis, or Public Administration, complemented by system support experience and computer literacy.

Requirements & Qualifications

• Relevant post-school qualification in Information Systems, Education, Data Analysis, Public Administration, or related field.
• Experience supporting system rollouts, training, or user support (preferably in education or ECD).
• Computer literacy and confidence working with digital systems, including MS Office, online systems, and data entry platforms.
• Practical experience using information systems or databases.
• Intermediate data analysis and reporting skills, including identifying trends, gaps, and inconsistencies.
• Training facilitation and user support skills.
• Document management and verification.
• Problem-solving and analytical thinking skills.
• Effective verbal and written communication skills.
• Willingness to travel within the district and work directly with users on-site.

Key Duties & Responsibilities

• Provide first-line support to district officials and ECD centres on eCares usage, data capture, and troubleshooting.
• Provide technical support to users with data collection, document uploads, enrolment updates, and system transactions.
• Escalate unresolved technical issues to provincial or national support structures where required.
• Support continuous improvement of training approaches based on user feedback and district user needs.
• Promote a culture of data use, learning, and accountability within district ECD structures.
• Provide data management and maintenance support to district users.

Enquiries & Contact