CONSUMER EDUCATOR

Job Overview

The Gauteng Department of Health is seeking a Consumer Educator based at Umnotho House, Johannesburg, on a salary of R487 197 per annum (Level 09). Responsibilities include translating consumer legislation, developing educational materials, managing awareness campaigns, conducting research, and engaging stakeholders. Applicants must possess a Grade 12 certificate, an NQF level 6/7 qualification in Public Administration, Communications, or related fields, at least 3 years of relevant experience, and a Code 8 driver's license. Applications must be submitted strictly online via the designated E-Recruitment portal.

Requirements & Qualifications

• Grade 12 certificate.
• An NQF level 6/7 qualification in Public Administration, Public Management, Project Management, Public Relations, Communications, or Education and Training as recognized by SAQA.
• A minimum of three (3) years of experience in consumer education, communications, public awareness, stakeholder engagement, or training environment.
• Essential Code 8 driver’s license.

Key Duties & Responsibilities

• Translate consumer legislation into easily understandable concepts for consumer education programmes.
• Implement legislation and policies relating to consumer rights by conducting consumer education initiatives.
• Develop and design consumer education material including radio scripts, resource files, training manuals, booklets, and leaflets.
• Plan and organize consumer awareness events focusing on commemorative months.
• Develop content on awareness campaigns in terms of Road Shows, Media Talk Shows, social media, and SMS campaigns.
• Distribute education, awareness materials, and service offerings posters to consumers, strategic sites, and other government departments.
• Facilitate and conduct consumer education initiatives such as face-to-face workshops and webinars.
• Develop and implement business education (SMMEs) initiatives and coordinate business seminars.
• Apply a project management approach in managing various consumer education activities and awareness campaigns.
• Conduct desktop research into consumer protection, consumer trends, and analyse the consumer protection landscape.
• Establish partnerships with various stakeholders to maximise the impact of consumer education programmes.
• Implement consumer education programmes in partnership with the Department of Education for learners in schools, NGOs, and universities.
• Update and maintain the stakeholder database.

Enquiries & Contact