ASSISTANT DIRECTOR: UI OPERATIONS

Job Overview

The Department of Employment and Labour is seeking an Assistant Director: UI Operations for a 3-year contract based at the Provincial Office in Limpopo. The successful candidate will earn R605 742 per annum plus 37% in lieu of benefits. Responsibilities include facilitating employer services, coordinating claims adjudication, managing registry services, handling appeals, and overseeing unit resources. Applicants must hold an NQF Level 6 qualification in Operations Management, Public Management, Business Administration, or Finance, alongside four years of experience including two years in a supervisory role and a valid driver's license.

Requirements & Qualifications

• Undergraduate qualification in Operations Management, Public Management or Administration, Business Administration, Administrative Management, Management, Financial Accounting, or Finance at NQF Level 6 as recognised by SAQA
• Four (4) years’ experience of which two (2) years must be functional experience in an operations environment
• Two (2) years must be at a supervisory level
• Valid driver’s license
• Knowledge of Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Treasury Regulations, Public Service Act (PSA), Public Service Regulation (PSR), Basic Conditions of Employment Act (BCEA), Public Finance Management Act (PFMA), and Protection of Personal Information Act (POPIA)
• Skills in computer literacy, report writing, people management, time management, verbal and written communication, customer relations, supervision, and coaching

Key Duties & Responsibilities

• Facilitate the employer services function in the province
• Coordinate the provision of assessment, validation, and adjudication of claims
• Facilitate registry services in the province
• Coordinate local appeals and complaints in the province
• Coordinate general support
• Manage resources in the unit

Enquiries & Contact